Debit card VISA Electron

In case you have lost your VISA card, contact us immediately - we can help you no matter where you are.

Where are you?

In your own country:

Call MKB Unionbank at tel.: 02/915 3326 or 24/7 at tel.: 0700 12 200. 

We will cancel your card and will proceed with issuing a new one.

 

If you are abroad:

You may contact Visa Global Customer Service for free call at the following link.

(Note: In some countries your call may be charged when diled from mobile or hotel phone).

 

Additional information

Please give us the data of your lost or stolen card, and we will take care to cancel it.

In order to make the process easier, please be ready to provide the following information as well:

  • The type of your VISA
  • The 16-digit number of your card - from your help card - it is very important to write and keep this number separately from your card. It will be in help in case you lose your VISA.
  • Your name, as it is typed on the card.
  • Your postal address.
  • Your home phone.
  • The circumstances around your card accident.
  • Other personal data that might confirm your identity.

Regional corporate centers of

MKB Unionbank:

SOFIA - 10-12, Damian Gruev, Str.; tel. 02/ 9175952

PLOVDIV - 24, Hristo G. Danov Str., tel. 032/ 623075

VARNA - 3, Ekzarh Yosif Str.,              tel. 052/ 684767

VELIKO TURNOVO - 29, Bulgaria, Blvd.; tel. 062/ 615461

PLEVEN - 2, Danail Popov, Blvd.,      tel. 064/ 880371; 880372

BURGAS - 2, Ivan Vazov, Str.;              tel. 056/ 879895, 879865